Terms of Service

These Terms of Service govern your use of the KorLuxe website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

About Us

KorLuxe is an online jewellery retailer operating in the United Kingdom. If you have any questions, you may contact us at:
korluxe1@gmail.com

Eligibility

By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

Orders

All orders are subject to availability and acceptance. Once you place an order, you will receive an order confirmation email. This email confirms receipt of your order but does not constitute acceptance.

We reserve the right to refuse or cancel any order at our discretion, including where products are unavailable, pricing errors occur, or we suspect fraudulent activity.

Pricing & Payment

All prices are listed in GBP (£). VAT is included where applicable.

We take reasonable care to ensure that all pricing information is accurate. However, if an error is identified, we reserve the right to cancel the order and provide a full refund.

Payment must be made at the time of purchase through the payment methods available on our website.

Product Descriptions

We aim to ensure that product descriptions, images, and specifications are accurate. However, slight variations in colour or appearance may occur due to lighting or screen settings.

Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs processes, or incorrect information provided at checkout.

Risk in the goods passes to you upon delivery.

Returns & Refunds

Your rights to cancel and return items are outlined in our Returns & Refund Policy. Nothing in these terms affects your statutory rights under UK consumer law.

Faulty or Misdescribed Items

If an item is faulty, damaged, or not as described, please contact us promptly. You are entitled to a repair, replacement, or refund in accordance with your legal rights.

Intellectual Property

All content on this website including images, branding, logos, text, and design is the property of KorLuxe and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

To the fullest extent permitted by law, our liability is limited to the purchase price of the product concerned.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.